We hope you are all keeping safe and well. Thank you for your continued loyalty and support, even during these uncertain times. Our thoughts go out to all of you who have been affected by this unprecedented situation.
We are writing to update you with how this rapidly evolving situation will affect your care at Manor Dental Health.
Following consultation with countless colleagues, opinion leaders, governmental bodies, medical colleagues in the direct frontline of dealing with Covid-19 and numerous in-house staff meetings, it is with a heavy heart that we have made the immediate decision from Monday 23rd March 2020 to temporarily suspend all routine dental care and restrict our care to dental emergencies only for the foreseeable future.
Whilst sad, I believe this is unequivocally the best and only choice in present circumstances. Our absolute priority has always been to ensure the safety and wellbeing of our patients and our staff.
Our duty of care is not only to protect our patients and staff but also to minimise the spread of Covid-19 by enacting upon the social distancing measures as stressed by the government in recent days.
We shall continue to provide a telephone / videocall triaging system (similar to the GP) for any dental emergencies in the first instance and if of a suitable level of urgency then arrangements will be made for you to be seen at the practice. We shall be operating a telephone triage system on 01482 563593 from 8.15 am – 4.30 pm Monday to Friday.
If you have an appointment with us in the diary already in the upcoming days / weeks then one of our team members shall give you a call in the near future to rebook it at a later date.
Again to reiterate, we would like to reassure you that, as always we are here for you and shall continue to act to ensure the health and the safety of our patients and team.
Help with emergency supplies and a listening ear
If you are in self isolation and would like someone to talk to please call us on 07740 378287
and Nick or one of our team members will happily talk to you to help with your day.
If you are struggling for emergency supplies please give us a call and we will see if we can organise something to help you out. Unsurprisingly, we have some toothpaste and toothbrushes we can post out if needed.
We shall of course keep you updated with any developments and when the time is right, we look forward to welcoming you back to Manor Dental Health and bringing a smile back.
Please be safe, take care of yourselves, your loved ones and your communities.
Links to further guidance: